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Salesforce Introduces Next Generation of Einstein
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San Francisco, May 29, 2024 - Salesforce (NYSE: CRM), the global leader in customer relationship management (CRM), today announced the next generation of Einstein, its AI technology platform. The new Einstein platform includes a range of new features and capabilities that make it easier for businesses to use AI to improve their customer experiences, automate their processes, and grow their revenue.
"Einstein is the most powerful AI platform for business," said Marc Benioff, Chairman and CEO, Salesforce. "With the next generation of Einstein, we're making it even easier for businesses to use AI to transform their operations and deliver amazing customer experiences."
The new Einstein platform includes a number of new features and capabilities, including:
- Einstein Vision: A new computer vision service that enables businesses to use AI to analyze images and videos.
- Einstein Language: A new natural language processing service that enables businesses to use AI to understand and generate human language.
- Einstein Prediction: A new predictive analytics service that enables businesses to use AI to predict future outcomes.
- Einstein Recommendation: A new recommendation engine that enables businesses to use AI to provide personalized recommendations to their customers.
The new Einstein platform is available now. For more information, please visit https://www.salesforce.com/einstein/.
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